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We remember good managers the way we remember good teachers from school. We remember certain things they taught us, how they handled situations, and how they inspired us to work hard. We remember bad managers the way we remember bad teachers from school; people who terrified or bored us, hindered...

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With video interviews on the rise, also known as video assessments, it’s highly likely that at some point in your career you’ll need to complete one. This will either leave you feeling anxious, or relieved that you won’t need to leave the comfort of your home… or a bit of both.We’ve been using...

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In the last of our mini series on Career Development Days, we talk to Performance Consultant Narinder Kudhail about what she’s learned from the events, and what she’s doing to help as many people as she can benefit from it.Could you tell us a little about your current role?I’m a Performance...

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Denis Boscovich is certainly making a success out of his career at Ulster Bank. Seven years ago, he travelled over from Brazil, moved to Dublin and in 2015, joined the bank in a graduate programme. Now he is working as a Senior Implementation Manager with high ambitions to continue to develop his...

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Anyone who’s worked in customer service knows that it’s very much a multi skilled role. You need to be able to adapt yourself to deal with a range of scenarios, people and needs. And that’s particularly true with us. Our customers come from all walks of life, each with their own variety of...

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Just what is internet safety? Having a password longer than five characters with the number ‘1’ at the end, right?Well, no actually. It’s a little bit more complicated than that, as I found out when speaking with our very own Information & Cyber Security Analyst, Caroline O’Brien.It’s...

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