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The financial services sector is changing rapidly. New technology and new ideas regarding what banking could and should be about are emerging all the time. It’s vital that we keep pace and that our service is always exceeding customer expectations.Moving at such a pace can be challenging, and our...

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Wayne McCully has a long tenure of more than 10 years of working at Ulster Bank, and still believes today that the bank is a great place to work. He’s found inspiration from management throughout his career and reminds his team often of the opportunities that are available to all of them. There’s...

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We take a real interest in the health and wellbeing of every one of our colleagues. In recent times we’ve introduced a number of initiatives which look at specific wellbeing topics - physical, mental, financial, and social wellbeing.Active supportAs a result, over 9,000 colleagues have actively...

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There was a time when, for certain groups of people, the workplace could seem like a dark, hostile environment where only a certain demographic could thrive and climb the corporate ladder. Women were expected, if they worked at all, to fill administrative and secretarial roles, and if they did...

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Mental health – in the workplace and in our home lives – is a subject that’s received some much needed publicity in recent years. Conversations in the media are more widespread, but real change takes time and many people still find it difficult to recognise problems in themselves, or to confide in...

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Heigh-Ho, Heigh-Ho, it’s off to work we go‘Heigh-Ho’ was a phrase coined in the mid 1500s and is defined as an expression of ‘yawning, sighing, languor, weariness, disappointment.’ It’s sung by Walt Disney’s seven dwarfs as they work tirelessly, day in and day out mining diamonds and rubies.But...

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We’re committed to customer service in every aspect of our business. Whilst some aspects of this commitment are easy to see, such as our branches, call centres and friendly web-chat advisors, there’s a multitude of roles across the bank that might not be obviously customer-facing but have doing...

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