One of the hardest things about applying for new jobs is the uncertainty. From the outside, looking in, we find ourselves wondering: What’s it really like to work there? What about the people and culture? If I go down this road, where will it lead? Well, there’s no way of knowing for sure. But we...
How will the world of work change in the next 10 years? What are the skills we’ll need to succeed? And where will technologies like AI and robotics lead? With technological innovation transforming the way we work and interact, more and more people are looking to the future and asking these...
I began my training in July 2018, excited to start a completely new branch of my professional journey. I walked into the two-storey, glass-walled atrium bright-eyed and bushy-tailed, hoping to be greeted by an ancient Dick Van Dyke instructing me to prudently, fruitfully, frugally invest my time...
We all know customer service is paramount, because a business wouldn’t be a business without its customers. Whether you’re selling vinyl records from the back end of your Nissan Micra, or working for a multibillion pound conglomerate, the same rule applies: the customer is the key.So naturally, as...
