Anyone who’s worked in customer service knows that it’s very much a multi skilled role. You need to be able to adapt yourself to deal with a range of scenarios, people and needs. And that’s particularly true with us. Our customers come from all walks of life, each with their own variety of...
Denis Boscovich is certainly making a success out of his career at Ulster Bank. Seven years ago, he travelled over from Brazil, moved to Dublin and in 2015, joined the bank in a graduate programme. Now he is working as a Senior Implementation Manager with high ambitions to continue to develop his...
In the last of our mini series on Career Development Days, we talk to Performance Consultant Narinder Kudhail about what she’s learned from the events, and what she’s doing to help as many people as she can benefit from it.Could you tell us a little about your current role?I’m a Performance...
With video interviews on the rise, also known as video assessments, it’s highly likely that at some point in your career you’ll need to complete one. This will either leave you feeling anxious, or relieved that you won’t need to leave the comfort of your home… or a bit of both.We’ve been using...
We remember good managers the way we remember good teachers from school. We remember certain things they taught us, how they handled situations, and how they inspired us to work hard. We remember bad managers the way we remember bad teachers from school; people who terrified or bored us, hindered...
We’ve written about what you should do when applying for a job before, such as how to make the most of your transferable skills, and whether you should take that big job offer. But what about the pitfalls you need to avoid? Let’s take a quick run down of 10 things not to do. 1) Don’t only look...
Here at RBS, we offer roles to suit everyone, no matter what your skill set or future career ambitions. In particular, our jobs in customer service mean you can put your best foot forward and showcase your talent and initiative. We want people to join us in providing a first class experience for...
