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Join Ulster Bank as a Customer Service Officer in the Republic of Ireland, and you'll become part of a bank with a clear strategy to be number one for customer service, trust and advocacy by 2020.

What’s more you’ll find yourself in a supportive and collaborative environment, with an excellent work-life balance and the opportunity to develop and grow your career.

Great customer service starts with you

It’s all about delivering outstanding customer service. You’ll put customers at the very heart of your role, as you’ll be the first friendly face they see when they visit one of our branches. You'll be there to have great conversations, build relationships, and help our customers with their banking needs, while always adding value. By providing that great service and helping branch customers to understand the different ways they can use the services we offer, you’ll be making a real contribution to our ambitions, and to our customers’ financial wellbeing.

As part of a dynamic team, we'll depend on you to respond to changing customer needs and draw on your own expertise to recommend and promote the benefits of the different ways of banking.

A talent for talking engagingly and taking a genuine interest in customers’ financial goals will be key to your success. This is a real chance to develop fresh skills, and we’ll fully support you as you develop your career with us.

Who we’re looking for

A great Customer Service Officer has passion and a flair for customer service, and a strong attention to detail. You’ll be able to thrive under pressure, and have the drive and determination to continuously improve standards for our customers.

We'll be looking for strong communication skills, as you’ll be talking about our products and services in a meaningful way, highlighting and tailoring the benefits to our customers.

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