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Corporate Support Executive

The Business

Join us in Belfast as a Corporate & Commercial Support Executive

  • We'll look to you to provide vital support to our Relationship Managers regarding their customer portfolios
  • You'll have the opportunity to gain knowledge in Corporate & Commercial Banking, and develop further in this expanding area
  • Along with considerable variety and stakeholder engagement, you'll have the opportunity to complete professional courses which will facilitate future career development
  • We're offering this role on a nine month basis

What you'll do

You'll be responsible for a full range of support tasks for your allocated teams, and you'll assist a designated team of Relationship Managers (RM) with all brand related and administration related queries associated with their customer portfolio.

Liaising with various other bank departments such as the Corporate Services Support Centre, you'll resolve problems, and actively participate in the on-going training within the RM support team. You'll liaise with solicitors and other external parties, and you'll offer support and service to both customers and RM teams.

You'll also:

  • Adhere to SOX controls at all times and have a 'right first time' attitude for tasks
  • Conduct fee reviews to be carried out on the Service Charge Review System
  • Participate in other activities and projects relating to the RM support unit
  • Attend customer meetings when required
  • Ensure account openings are compliant and in line with anti money laundering requirements

The skills you'll need

To succeed in this role you'll have relevant experience in the branch network in a similar role, with a broad understanding of banking procedures and practices. You'll have a strong customer focus with excellent interpersonal and communication skills, and the ability to interact with corporate customers effectively.

We're also looking for:

  • A solid team player with the proven ability to work on your own initiative
  • Effective planning and organisational skills, and a track record of achieving objectives within the required timescale
  • The ability to work under pressure and deliver an accurate and high quality output

How we'll reward you

In return, we offer a competitive salary and you'll also join our retirement savings plan. You can also choose from a selection of protection, healthcare or lifestyle extras from RBSelect, our fully flexible reward programme.

Visit our reward and benefits page for more information on the benefit packages we offer.

Inclusion

At Ulster Bank, we want everyone to feel welcome, regardless of your background or needs. If you need adjustments making to your working environment, we’ll do everything we can to support you. As part of this commitment, we offer flexible working options for some of our roles - find out more.

As a Financial Services organisation we comply with and support the requirements set by our Regulator, the Financial Conduct Authority (FCA), which are designed to protect our customers. This role falls under Conduct Rules of the Individual Accountability Regime (IAR) and is subject to pre-employment screening. This means if your application is successful, you’ll need to satisfy some important background checks before you can start working with us. These will include a full credit check, a criminal record check, residency and right to work checks.