When you join us as a Personal Banker in Northern Ireland, you'll become part of a bank with a clear strategy to be number one for customer service, trust and advocacy by 2020.
You can expect a supportive and collaborative environment with an excellent work-life balance, and the opportunity to develop and grow your career. And what’s more you'll have the chance to gain a professionally recognised qualification.
Great service starts with great people
You’ll achieve outstanding customer service by putting customers at the very heart of your role, and you’ll be their first point of contact when they visit one of our branches. This is all about having great conversations, building relationships, and helping our customers with their banking needs, while always adding value. By delivering that great service and helping branch customers to understand the different ways they can use the services we offer, you’ll be making a real contribution to our ambitions, and to our customers’ financial wellbeing.
As part of a dynamic team, we'll depend on you to respond to changing customer needs and draw on your own expertise to recommend and promote the benefits of the different ways of banking.
Being able to talk engagingly and take a genuine interest in customers’ financial goals will be key to your success. This is a real chance to develop fresh skills, and we’ll fully support you as you develop your career with us.
A little about you
You’ll bring your passion and flair for customer service, and your keen eye for detail. You’ll be able to thrive under pressure, and have the drive and determination to continuously improve standards for our customers.
We'll be looking for strong communication skills, as you’ll be talking about our products and services in a meaningful way, highlighting and tailoring the benefits to our customers.
Personal Banker Talent Network
If you can’t find the right role today, register with our Personal Banker Talent Network so you don’t miss out on future opportunities.