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Senior Product Manager - Payments and Commercial Cards

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The Business

Join us in Belfast or Dublin as a Senior Product Manager

  • We're looking for a strong leader who demonstrates both a strong strategic and customer focus to join Ulster Bank (UB) as a Senior Product Manager
  • You'll ensure a compliant and fair outcome for our customers through our products, while also minimising business risks and regulatory exposure

What you'll do

As Senior Product Manager for Payments and Commercial Cards, you'll develop, deliver and manage value creating products for Business Direct & Commercial Banking, including a complex range of responsibilities across product performance, proposition, customer experience and marketing strategy.

You'll develop the strategy for Product lines and monitor their performance against objectives using detailed analysis, recommending changes as required. Supporting the development of a comprehensive Product Category strategy, you'll align the overall strategy for Retail & Commercial Banking.

Your responsibilities will also include:

  • Managing product profit and loss to ensure product pricing delivers on financial plans, identifying and driving changes where required to improve performance
  • Managing the development of customers through close collaboration with the Marketing Communications team and Retail & Commercial Distribution channels
  • Building strong relationships with key stakeholders, providing insight and commercial recommendations on product opportunities
  • Managing the strategic relationship with insourced, outsourced and third-party suppliers ensuring services and product propositions are aligned to UB strategy
  • Challenging and recommending improvements to the customer experience, improving the quality of end-to-end product processes 

The skills you'll need

To succeed in this role, you'll need to have an excellent track record of meeting objectives within deadlines and budget. With a strong commercial and strategic drive, you'll also be customer focused with a clear understanding of wider issues impacting the financial services industry.

Experience of Payments and or Commercial Cards is desired.

You'll also demonstrate:

  • Well developed leadership skills, with the ability to identify areas for improvement while providing constructive feedback and coaching to team members
  • An excellent understanding of key drivers of profit and loss across Product Lines in order to achieve financial targets 

How we'll reward you

In return, we offer a competitive salary plus a 30% individually tailorable cash and benefit funding programme in Northern Ireland, and 31% in the Republic of Ireland. In addition, we provide a wide selection of exclusive lifestyle offers, development and learning programmes, services and support designed to help you manage and balance your work/life priorities. 

Visit our reward and benefits page for more information on the benefit packages we offer.

Inclusion

At Ulster Bank, we want everyone to feel welcome, regardless of your background or needs. If you need adjustments making to your working environment, we’ll do everything we can to support you. As part of this commitment, we offer flexible working options for some of our roles - find out more.

As a Financial Services organisation we comply with and support the requirements set by our Regulators, the Financial Conduct Authority (FCA) and the Central Bank of Ireland (CBI), which are designed to protect our customers. This role falls under Conduct Rules of the Individual Accountability Regime (IAR) and Fitness and Probity (F&P) and is subject to pre-employment screening. This means if your application is successful, you’ll need to satisfy some important background checks before you can start working with us. These may include a full credit check, a criminal record check (if based in the UK), residency and right to work checks.