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Strategy & Partnership Lead

The Business

We're looking for a Strategy & Partnership Lead to join us in Dublin

  • With PSD2 and Open Banking set to reshape the banking industry, this exciting strategic role will give you the chance to form Ulster Bank's partnership proposition around the needs of our customers
  • You'll lead and manage the strategy and commercial partnership model for the bank to drive our goal to be number one for customer service, trust and advocacy
  • Take the lead on shaping and implementing the new strategy, including designing and monitoring performance measures, business model design and planning
  • Be part of creating the future of the bank through a sustainable commercial and customer centric approach, using new and innovative technology to enable growth and create value
  • Join a collaborative and empowered team, where you'll work together with a clear purpose, vision and set of objectives

What you'll do

Your role will involve implementing new strategy, designing and monitoring performance measures, designing a new business model and business planning to support the new strategy. You'll work with third parties to improve the bank's customer proposition with specific focus on Fintechs and other emerging solutions and organisations. You'll develop strong relationships with senior business partners to build a differentiated strategy and customer value propositions.

Additionally, you will:

  • Enhance organisational decision making and help the bank make better investment choices by leading strategy and partnerships
  • Lead, manage and coach internal and external people to ensure a high degree of commercial and customer success
  • Devise and manage strategy and partnership measurements and Key Performance Indicators (KPIs) to manage overall business performance and commercial viability of partnership relationships
  • Be accountable for quality assurance and continual improvement of partnerships and products, and for the maintenance and development of standards, knowledge sharing and best practice
  • Represent the bank at external industry events to share best practice, extract new concepts and pioneer their usage in the bank

The skills you'll need

We're looking for someone with broad commercial, strategy and partnership experience, coupled with a strong ability to develop and implement third party products, services and solutions. You'll be able to develop great working relationships, and influence across the bank. You'll be confident in conflict and problem resolution with senior stakeholders and others to ensure the successful implementation of potential solutions.

You'll also demonstrate:

  • The ability to lead, coach and inspire teams of diverse individuals
  • A deep understanding of partnerships and platform businesses 
  • Powerful and effective communication abilities, and you'll be highly resilient
  • Experience of third party management
  • Proven record of delivering to budget and cost centre management, and of creating financial growth through third party partnerships

What else you need to know

Travel – including international travel – will be part of your role as you'll need to be onsite with projects and businesses. 

How we'll reward you

In return, we offer a competitive salary plus a 30% individually tailorable cash and benefit funding programme in Northern Ireland, and 31% in the Republic of Ireland. In addition, we provide a wide selection of exclusive lifestyle offers, development and learning programmes, services and support designed to help you manage and balance your work/life priorities. 

Visit our reward and benefits page for more information on the benefit packages we offer.

Inclusion

At Ulster Bank, we want everyone to feel welcome, regardless of your background or needs. If you need adjustments making to your working environment, we’ll do everything we can to support you. As part of this commitment, we offer flexible working options for some of our roles - find out more.

As a Financial Services organisation we comply with and support the requirements set by our Regulator, the Financial Conduct Authority (FCA), which are designed to protect our customers. This role falls under Conduct Rules of the Individual Accountability Regime (IAR) and is subject to pre-employment screening. This means if your application is successful, you’ll need to satisfy some important background checks before you can start working with us. These may include a full credit check, a criminal record check (if based in the UK), residency and right to work checks.